"I think the Mint billing issue is working itself out, but the usage and the what-I-think-is- broken meters are not. Nobody has water leaking and showers running to the tune of 40,000-153,000 gallons of usage in one month. I personally believe that the fault lies with the Sensus meters. I believe that their ought to be a class action lawsuit against them. It is not just Rowlett, and it is not just NTMWD member cities. These meters first started showing up as faulty in Atlanta. I think their needs to be better testing going on to prove the meters are bad. I wish our city leaders would start the ball rolling on this and get a concentrated effort to get this issue fixed. They were somewhat receptive on facebook when the usage hikes first started being talked about but they have gone radio silent since more and more people have started speaking out and showing their usage bills online. Testing the individual meters to show they are in working order is not good enough and it is not solving the problem."
Here's what's amazing to me. One of our clearly intelligent readers is learning more about the suppliers to our water billing system than apparently our own city leadership. She learned of trouble of this same system in Atlanta. Why didn't our people learn of Atlanta? Doesn't anybody check out anything around here??!! We have representatives representing Rowlett at the City Council that no body knows. We apparently never checked the arithmetic on how much money we gave away on The Villages of Rowlett. We never checked the water billing system. Again, doesn't anyone check anything?
When I was a real estate loan officer, we were trained to look under every rock. Millions of dollars were at stake. Well, Rowlett has millions of dollars at stake and they don't seem to even know where the rocks are.
The City needs to read Jennifer's posts more often. It would save us taxpayers a lot of money.